Privacy Policy
How QOMZU intends to handle personal information across its public website and marketplace services.
1. Overview
This policy describes how QOMZU (“we”, “us”, “our”) intends to collect, use, store and protect information when you visit this public website, contact us, or use related QOMZU services such as the Seller Portal or — when launched — the Customer App.
2. Information we may collect
- Information you provide voluntarily (for example, seller registration details submitted via the Seller Portal).
- Technical information such as browser type, device information and basic usage data.
- Information required to operate marketplace services, where applicable, including order and fulfilment records.
3. How information may be used
- To operate, secure and improve QOMZU services.
- To process seller applications and manage marketplace participation.
- To communicate with you about services you request or accounts you hold.
- To comply with legal obligations applicable in the United Arab Emirates.
4. Sharing
QOMZU does not sell personal information. Information may be shared with service providers strictly needed to operate the marketplace, or where required by law.
5. Retention & security
Information is retained only as long as needed for the purposes described here or as required by law. QOMZU applies reasonable technical and organisational safeguards appropriate to the data it handles.
6. Your choices
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions.
7. Contact
Public contact details will be published here once officially configured. Until then, use the Contact / Support page for guidance.
8. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated date.
Last updated: 13 November 2026 (draft — pending legal review)