Terms & Conditions

Terms governing use of the QOMZU public website and related marketplace services.

Placeholder notice: These terms are a professional draft for structure and review only. They are not legally binding as drafted and must be reviewed and approved by qualified counsel before production use.

1. Acceptance of terms

By accessing this website or related QOMZU services, you agree to these Terms & Conditions. If you do not agree, please do not use the services.

2. The services

QOMZU provides a hyperlocal marketplace platform connecting customers with participating local sellers. Specific features (including the Customer App) may be introduced over time.

3. Seller accounts

Seller registration and access are handled through the QOMZU Seller Portal.
Sellers must provide accurate business information and required documents.
Seller applications are subject to review and approval by QOMZU.
Sellers are responsible for maintaining the security of their credentials and for the accuracy of their product listings, stock and fulfilment.

4. Orders & fulfilment

Orders placed through QOMZU are subject to payment confirmation and seller stock confirmation before delivery is arranged. Availability, pricing and delivery timing may vary by location and seller.

5. Acceptable use

You agree not to misuse the website or services, including attempting unauthorised access, scraping, or submitting false information.

6. Intellectual property

The QOMZU name, logo and website content are owned by or licensed to QOMZU and may not be used without prior written permission.

7. Disclaimers

The website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, QOMZU disclaims warranties not expressly stated in these terms.

8. Liability

To the maximum extent permitted by applicable law, QOMZU shall not be liable for indirect, incidental or consequential damages arising from use of the website or services.

9. Governing law

These terms are intended to be governed by the laws of the United Arab Emirates, subject to final legal review.

10. Changes

We may update these terms from time to time. Material changes will be posted on this page with an updated date.

11. Contact

Public contact details will be published here once officially configured. Until then, use the Contact / Support page for guidance.

Last updated: 13 November 2026 (draft — pending legal review)